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Privacy policy
Last updated: February 2026
SOCOOLKIDS, LLC (“we”, “us”, or “our”) operates www.socoolkids.com (the “Site”) and describes how we collect, use, and share your personal information when you visit or make a purchase.
Personal Information We Collect
When you visit the Site, we collect information about your device, your interaction with the Site, and information needed to process your purchases. We may also collect information if you contact us for customer support.
Personal information means any information that identifies or can be linked to an individual. We do not retain personal information longer than necessary for the purposes described below. We are committed to protecting your privacy and handling your information responsibly.
Device Information
Information collected: web browser version, IP address, time zone, cookie data, pages viewed, interactions, search terms, and referring sites
Purpose: to operate the Site, analyze usage, improve performance, and prevent fraud
Source: collected automatically through cookies, log files, pixels, and similar technologies
Disclosure: shared with Shopify, analytics providers, and advertising partners
Order Information
Information collected: name, billing and shipping address, email address, phone number, and payment information (processed securely; we do not store full credit card details)
Purpose: to process payments, fulfill orders, provide confirmations, communicate with you, provide support, detect fraud, and send updates or offers (if opted in)
Disclosure: shared with Shopify, payment processors, shipping carriers, fraud prevention services, and fulfillment partners
Customer Support Information
Information collected: contact details, order details, and any information you provide in communications
Purpose: to provide customer service and resolve issues
Minors
Our products are designed for children, but this Site is intended for use by parents or guardians. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us to request deletion.
Sharing Personal Information
We share personal information with service providers to operate our business and fulfill orders, including Shopify, payment processors, shipping and logistics providers, fraud prevention services, analytics providers, and advertising partners.
We may also share information to comply with legal obligations, respond to lawful requests, protect our rights, or prevent fraud and security issues.
We may share transaction information with Google to enable customer review surveys and seller ratings through Google Customer Reviews.
Advertising & Analytics
We may use your information to provide relevant advertising and measure performance. This may include services such as Google Analytics, Google advertising services, and Meta (Facebook and Instagram). These partners may use cookies or similar technologies.
How We Use Personal Information
We use your information to offer products, process payments, ship orders, communicate with you, provide support, improve our services, prevent fraud, and send updates or promotions if you opt in.
Cookies
Cookies are small data files placed on your device to improve your browsing experience.
We use cookies to enable checkout and cart functionality, remember preferences, analyze traffic, and support marketing and advertising. You can manage cookies through your browser settings, but disabling them may affect site functionality.
Your Rights (California Residents)
If you are a California resident, you have the right to request access to your personal information, request correction or deletion, request data portability, and designate an authorized agent to make requests.
To exercise these rights, please contact us using the details below. We do not sell personal information.
GDPR (EEA Residents)
If you are located in the European Economic Area, you have the right to access your data, request correction or deletion, restrict or object to processing, and request data portability.
Your data may be processed outside of Europe, including in the United States and Canada.
Data Security & Retention
We take reasonable measures to protect your personal information and retain it only as long as necessary for legal, operational, and business purposes.
Do Not Track
Because there is no consistent industry standard, we do not alter data collection in response to “Do Not Track” signals.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or for legal or regulatory reasons.
Contact Us
If you have questions or requests regarding your personal information, please contact:
SOCOOLKIDS, LLC
35200 Cathedral Canyon Dr., Ste. H63
Cathedral City, CA 92234
United States
Email: info@socoolkids.com
Phone: (844) 762-6655
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