Privacy policy
Last updated: July 2026
SOCOOLKIDS, LLC ("we," "us," or "our") operates www.socoolkids.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit the Site or make a purchase.
Personal Information Collected
When you visit the Site, we collect information about your device, your interaction with the Site, and information needed to process your purchases. We may also collect information if you contact us for customer support.
Personal information means any information that identifies or can reasonably be linked to an individual.
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal obligations. We are committed to protecting your privacy and handling your information responsibly.
Device Information
Information collected: Web browser version, IP address, time zone, cookie data, pages viewed, interactions, search terms, and referring websites.
Purpose: To operate the Site, analyze usage, improve performance, personalize your experience, and help prevent fraud.
Source: Collected automatically through cookies, log files, pixels, and similar technologies.
Disclosure: Shared with Shopify, analytics providers, and advertising partners.
Order Information
Information collected: Name, billing and shipping address, email address, phone number, and payment information (processed securely; we do not store full credit card details).
Purpose: To process payments, fulfill orders, provide order confirmations, communicate with you, provide customer support, detect fraud, and send updates or promotional emails if you have opted in.
Disclosure: Shared with Shopify, payment processors, shipping carriers, fraud prevention services, and fulfillment partners.
Customer Support Information
Information collected: Contact details, order information, and any information you provide in your communications with us.
Purpose: To respond to inquiries, provide customer support, and resolve issues.
Minors
Our products are designed for children, but this Site is intended for use by parents or legal guardians. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information to us, please contact us so we can promptly delete it.
Sharing Personal Information
We share personal information with trusted service providers that help us operate our business and fulfill customer orders, including Shopify, payment processors, shipping and logistics providers, fraud prevention services, analytics providers, and advertising partners.
We do not sell or rent your personal information to third parties.
We may also disclose information to comply with applicable laws, respond to lawful requests, protect our rights, or help prevent fraud and security issues.
We may share transaction information with Google to enable customer review surveys and seller ratings through Google Customer Reviews.
Advertising & Analytics
We may use your information to provide relevant advertising and measure the effectiveness of our marketing. These services help us understand website performance, improve your shopping experience, and deliver more relevant advertising. This may include Google Analytics, Google advertising services, and Meta (Facebook and Instagram). These partners may use cookies or similar technologies.
You can learn more about how Google uses data here:
https://policies.google.com/privacy
To opt out of Google Analytics:
https://tools.google.com/dlpage/gaoptout
You can also opt out of targeted advertising:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://adssettings.google.com
Digital Advertising Alliance: http://optout.aboutads.info/
How We Use Personal Information
We use your personal information to:
- Process and fulfill orders
- Process payments
- Ship products
- Communicate with you regarding your orders
- Provide customer support
- Improve our products and services
- Help prevent fraud
- Send promotional emails and updates if you have opted in
Cookies
Cookies are small files stored on your device that help our website function properly and improve your shopping experience.
We use cookies to enable checkout and cart functionality, remember your preferences, analyze website traffic, and support marketing and advertising. You can manage cookies through your browser settings; however, disabling cookies may affect certain features and functionality of the Site.
Your Rights (California Residents)
If you are a California resident, you have the right to request access to your personal information, request correction or deletion of your personal information, request data portability, and designate an authorized agent to make requests on your behalf.
To exercise these rights, please contact us using the information below.
We do not sell personal information.
GDPR (EEA Residents)
If you are located in the European Economic Area (EEA), you have the right to access your personal information, request correction or deletion, restrict or object to certain processing activities, and request data portability.
Your information may be processed outside the EEA, including in the United States and Canada.
Data Security & Retention
We take reasonable administrative, technical, and physical measures to protect your personal information. We retain personal information only as long as necessary for legal, operational, and business purposes.
Do Not Track
Because there is currently no consistent industry standard for responding to "Do Not Track" signals, we do not alter our data collection practices when such signals are received.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised "Last updated" date.
Contact Us
SOCOOLKIDS, LLC, 35200 Cathedral Canyon Dr., Ste. H63, Cathedral City, CA 92234, United States
Email: info@socoolkids.com
Phone: 844.762.6655